Certification Services
Appeals Procedure
Certified operations of the NDDB CALF LTD have the right to appeal their certification decisions within 30 business days from the date of receipt of the decision.
Appeals will be resolved by person(s) who did not participate in the inspection or in the decision-making process related to the certification and who do not have any conflicts of interest related to the operation.
NDDB CALF LTD will resolve and communicate the result of any appeal within two months.
In case the certificate holder is not satisfied with the NDDB CALF LTD appeals process, they will be informed that they may escalate the matter to NAB. Operators can file a second appeal with the NAB Sub Committee constituted by the NAB for hearing such appeals. The Committee ordinarily disposed of the appeal within three months. In case more time is required, the same will be communicated to the appellant in writing stating the reasons thereof for such delay.